wlur.

Agencies

Every client call, visible to the whole studio

Agency phone chaos is specific. Clients call whoever answered last time, on that person's mobile, about a project someone else now runs. Handover means forwarding voicemails.

A shared agency number fixes the front door. CRM logging fixes the memory. Any account lead can pick up a client mid-thread and sound briefed, because they are.

Clients bond to mobiles, not the agency

When the account manager leaves, their mobile number leaves with them. So does the client relationship's phone history. An agency number owned by the business keeps both.

Handovers lose the verbal history

Email threads transfer. Phone calls evaporate. With calls and voicemails logged to the client record, the new lead reads six months of context in ten minutes.

Freelancers need lines, not seats-of-five

Project-based teams flex monthly. Per-user pricing with no minimums means adding a freelancer for a three-month engagement costs $45 total, then stops.

The 6-person studio setup

The main line rings the two founders and the ops lead together during studio hours. Anyone can answer as the agency. Each account lead has a direct line clients may also use.

Calls log to the client's record either way, so "who last spoke to them?" is a lookup, not a guess.

What it costs

Six people at $15/user is $90/month ($72 annual), including everyone's direct number and the shared studio line. CircleLoop's unlimited UK plan for six is £90/month (July 2026), without native HubSpot or Pipedrive two-way logging.

Full pricing →

Frequently asked questions

Can clients still call their account lead directly?

Yes, every user has a direct line. The difference is those calls log to the client record too, so direct relationships stop being invisible ones.

What happens when someone leaves the agency?

Their direct number stays with your account. Reassign it to their successor, and the client dials the same digits. The call history is already on the CRM record, not their phone.

Do you support multiple office numbers?

Yes, extra numbers are $5/month each. A common pattern is one number per city you pitch in, all routing to the same team.

Get your business number sorted.

One app, your number, calls logged to your CRM. Per-user pricing, no minimums. Free for 7 days, working in minutes.

7-day free trial. No card required. Cancel anytime.