Buyer's guide
By Matt Smith · Updated July 2026
Quo (formerly OpenPhone) is the best all-round pick, at $15/user/mo with no seat minimum. CloudTalk suits teams calling internationally, at $19/user/mo. Dialpad wins on AI features, at $15/user/mo. wlur is our own live system, at $15/user/mo, with a 7-day free trial and no card required.
Small teams don't need a phone system built for a 500-seat call centre. They need business numbers, simple routing, and a way to see call history without opening a second app. Most VoIP providers now sell that as a per-user subscription. But seat minimums, add-on fees, and country coverage vary a lot. That can change the real monthly bill by 2x or more.
We compared 8 providers on published pricing, seat minimums, and CRM sync. We also looked at what reviewers on G2 and Capterra actually complain about, not just what the marketing pages promise. Prices below are as of July 2026, dated where they came from a provider's own pricing page.
This is desk research, not a hands-on lab test. We pulled current pricing directly from each provider's public pricing page. We cross-checked seat minimums and add-on costs. We also read through recent G2 and Capterra reviews for recurring complaints: call quality, support response times, and hidden fees.
We didn't place test calls through every system ourselves. When a provider claims a G2 rating or review count, we cite the number and the source. We don't restate it as our own finding.
| Tool | Best for | Entry price | Seat minimum | Standout |
|---|---|---|---|---|
| Most small teams | $15/user/mo (Jul 2026) | 1 | G2 4.7 from 3,000+ reviews | |
| Teams calling internationally | $19/user/mo annual (Jul 2026) | 1 | 160+ countries | |
| AI call summaries | $15/user/mo annual (Jul 2026) | 1 | Google-backed AI transcription | |
| Simple CRM sync, live now | $15/user/mo (Jul 2026) | None | HubSpot, Salesforce, Pipedrive, Shopify sync | |
| Aircall | Sales teams with a dialer habit | $30/user/mo annual (Jul 2026) | 3 ($90 floor) | Deep dialer + helpdesk integrations |
| Outbound sales and SMS | $29/user/mo (Jul 2026) | 2 | Built-in AI coaching and sales dialers | |
| Teams that also need video and fax | $20-30/user/mo (Jul 2026) | 1 | Full unified comms suite | |
| Solo founders on a flat budget | $14-80/mo flat (Jul 2026) | n/a (account-based) | One flat account price, no per-seat math |
Quo is the default pick for a small team that wants a business number, without a learning curve.
Quo rebranded from OpenPhone in September 2025, after a $105M growth round. The product underneath is the same cloud phone system. It's built around shared numbers, simple team inboxes, and a mobile app. Reviewers consistently rate that app above its category average.
It holds a 4.7 rating from over 3,000 reviews on G2, one of the strongest scores in this list. Setup is quick. There's no seat minimum, so a single founder pays the same per-seat rate as a 20-person team.
Honest cons
The strongest choice once your calls cross borders regularly.
CloudTalk's pitch is coverage. It has numbers in 160+ countries, with call routing built around international teams, not a single-country business. That makes it a natural fit for agencies or e-commerce teams with customers spread across regions.
The catch is that CloudTalk's add-ons stack on top of the base price faster than competitors. Think call recording storage, advanced analytics, and Salesforce sync. So the headline number understates the real bill for a fully-loaded setup.
Honest cons
Best for a team that wants automatic call notes without a separate transcription tool.
Dialpad leans hardest into AI of anything on this list. Real-time transcription, sentiment flags, and automatic call summaries are built into the base product, not sold as an add-on. Being Google-backed shows in how tightly it integrates with Workspace.
For a small team that just wants clean call logs without configuring anything, that AI layer does real work. For a team that just wants a phone number and simple routing, though, it's more machinery than needed.
Honest cons
wlur is our product, so grade this entry accordingly. It's live now, built around one flat per-user rate and two-way CRM logging.
wlur is our product, so grade this entry accordingly. It's live today. You get one app for iOS and Android, business numbers, and simple team routing. You can add extra numbers in minutes. It also has two-way call logging into HubSpot, Salesforce, Pipedrive and Shopify.
Pricing is $15/user/mo (£12.50, €14), with no seat minimums and 20% off annual billing. That positions it directly against Quo and Dialpad, not the more expensive enterprise-style tools further down this list. There's a 7-day free trial and no card required to start.
Honest cons
Aircall has strong integrations. But the seat minimum makes it costly below a team of 3.
Aircall's dialer and helpdesk integrations (Salesforce, Zendesk, HubSpot) are genuinely deep. That's why it shows up on so many sales-team shortlists. It's built for teams that live inside a CRM all day.
The 3-seat minimum means even a 1 or 2-person team pays a $90/mo floor. AI features add $9 to $15 per user on top of that, per Aircall's own pricing page.
Honest cons
A strong sales dialer wrapped around a phone system, best for teams doing volume outreach.
JustCall's AI call scoring, auto-dialers, and SMS workflow automation are built for sales teams making high call volumes. They're not for a small team that just wants to answer customer calls. It logs calls and SMS into HubSpot automatically. Some reviewers call this the best native fit in this list.
The 2-seat minimum and $29/user/mo starting price put it above Quo and wlur, for teams that don't need the sales-dialer layer.
Honest cons
A full unified comms platform, more than most small teams need for just phone calls.
RingCentral bundles phone, video meetings, fax, and team messaging into one enterprise-grade suite. That breadth appeals to a growing office that wants one vendor for everything. But it's also why the product feels heavier than a simple VoIP line for a 5-person team.
Pricing ranges $20-30/user/mo depending on tier. Reviewers frequently mention that unused features, like fax or large-scale webinars, sit in plans a small team pays for regardless.
Honest cons
Grasshopper has the simplest pricing model here. But it comes at the cost of CRM sync and modern app quality.
Grasshopper sells a flat account price, not a per-seat rate. That's genuinely easier to budget for a solo founder or very small team. It's been around a long time. It still works reliably for basic call forwarding and voicemail.
The tradeoff is no CRM sync at all. Its mobile app reviews also trail newer, app-first competitors like Quo and wlur.
Honest cons
At 1 user, Quo and wlur both run $15/mo. Aircall's 3-seat minimum means a solo founder still pays $90/mo. That's six times as much, for seats they aren't using.
At 3 users, Quo is $45/mo and wlur is $45/mo. CloudTalk is $57/mo. JustCall is $87/mo. Aircall lands at its $90 floor. The gap between the cheapest and Aircall is $45/mo, or $540 a year.
At 8 users, Quo is $120/mo and wlur is $120/mo. CloudTalk is $152/mo. JustCall is $232/mo. Aircall is $240/mo. Over a year, choosing Quo or wlur over Aircall saves roughly $1,440.
Run your own team's numbers with the team phone cost calculator →Quo and wlur both start at $15/user/mo, with no seat minimum. That's the lowest true per-seat entry price in this list, as of July 2026. Grasshopper can be cheaper in absolute terms for a solo user, on its $14/mo flat plan. But it has no CRM sync.
Most on this list charge per user per month: Quo, CloudTalk, Dialpad, Aircall, JustCall, RingCentral, and wlur. Grasshopper and Vonage price differently. Grasshopper is a flat account fee. Vonage charges per line.
A seat minimum is the smallest number of seats a provider will bill you for, no matter your headcount. Aircall's 3-seat minimum means a 1-person team pays for 3 seats ($90/mo). That changes the real cost comparison a lot at small team sizes.
JustCall's HubSpot integration auto-logs calls, SMS and AI summaries, with two-way field sync, per JustCall's own documentation. Aircall and CloudTalk both offer solid native HubSpot and Salesforce integrations. wlur offers live two-way sync to HubSpot, Salesforce, Pipedrive and Shopify today.
For most 5-person teams, yes. RingCentral bundles video meetings and fax alongside calling. A simple VoIP-only team rarely needs those features. It also costs more than Quo or wlur for comparable calling functionality.
Reviewers generally rate Dialpad's real-time transcription and call summaries positively. The fact it's built in, not a paid add-on, is a genuine advantage. It's less proven for teams that don't want AI features cluttering a simple call log.
Yes, in most cases. Number porting between VoIP providers is standard practice. It typically takes a few business days once you submit the porting request. Check each provider's own porting documentation for exact timelines.
Yes. wlur is live and generally available, with a 7-day free trial and no card required. Pricing is $15/user/mo (£12.50, €14), with no seat minimums. It's our product, so weigh that against its shorter review history.
CloudTalk's base rate is $19/user/mo billed annually. But its own pricing page, and reviewers on G2, note that add-ons for advanced analytics and CRM sync stack on top. Budget above the headline number for a fully-loaded setup.
Quo (formerly OpenPhone) is a generally available product, with a G2 rating of 4.7 from over 3,000 reviews. wlur is our own product, also live now, but without that long review history yet. It's priced similarly, at $15/user/mo, with CRM sync to HubSpot, Salesforce, Pipedrive and Shopify.
Quo, wlur and Grasshopper are all designed for self-service setup, without an IT team. RingCentral's and CloudTalk's more advanced routing features generally need more configuration time.
Last verified: July 2026. Prices from providers' public pricing pages on that date. wlur is our product; its entry above says so.
One app, your number, calls logged to your CRM. Per-user pricing, no minimums. Free for 7 days, working in minutes.
7-day free trial. No card required. Cancel anytime.
7 days free, no card required. Tell us about your setup and we'll have your number ready in minutes.