By Matt Smith · Last verified: July 2026
OpenPhone renamed itself Quo in September 2025. If the new name or its rising tiers put you off, Dialpad ($15/user/mo) and CloudTalk ($19/user/mo) are close substitutes. wlur (from $15/user/mo) is live now, with a 7-day free trial and no card required.
Why people switch from Quo (formerly OpenPhone)
OpenPhone doesn't exist under that name anymore
OpenPhone rebranded to Quo on September 30, 2025. It worked with naming agency Lexicon after raising $105 million in growth funding from General Catalyst. If you bookmarked "OpenPhone" or trained your team on that name, you now land on a different brand with a repositioned product.
The repositioning goes beyond a new logo. Quo pitches itself as a business communication platform built around shared inboxes and workflow, not just a phone line. That's a bigger scope shift than some small teams actually want.
The real monthly cost runs well past the $15 headline
Quo's Starter plan lists at $15/user/month. But independent pricing breakdowns put the real cost for a 5-person Starter team around $97-$108/month, once additional numbers and usage charges are factored in. That's a meaningful gap between the advertised price and the invoice.
Connection issues show up despite the strong overall rating
Quo holds an excellent 4.7/5 on G2 across more than 3,300 reviews. But that same review base logs 215 connection issue mentions and 101 call disconnection reports. For a phone system, a few hundred disconnect complaints out of thousands of reviews is still worth knowing about.
Coverage is built around the US and Canada first
Quo's plans center on US/Canada calling and messaging, per its own pricing page. Teams with international customers or staff outside North America will find the core plan less useful without add-ons.
What Quo (formerly OpenPhone) still does well
The rebrand doesn't erase what made OpenPhone popular. Quo still holds a 4.7/5 on G2 from over 3,300 reviews, one of the strongest scores in the category. Reviewers consistently praise the interface and how responsive support is when something does go wrong.
Sona, its AI automation layer, ships 1,000 free credits a month, covering roughly 10 AI-answered calls. That's a genuinely useful starting allowance, not a paywalled teaser. For US-based teams who want a well-built app and don't mind the new name, Quo remains a sound choice.
Quick comparison
| Tool | Best for | Entry price | Seat minimum | CRM sync | Countries |
|---|---|---|---|---|---|
 Quo (formerly OpenPhone) | US/Canada teams wanting a polished app with AI features | $15/user/mo (Starter), annual (Jul 2026) | 1 | HubSpot, Salesforce via Zapier | US/Canada-focused |
 Dialpad | Teams wanting AI transcription on every call | $15/user/mo, annual (Jul 2026) | 1 | Salesforce, HubSpot (higher tiers) | 50+ |
 CloudTalk | Teams calling internationally | $19/user/mo, annual (Jul 2026) | 1 | HubSpot, Pipedrive, Salesforce, add-ons stack | 160+ |
 Grasshopper | Solo operators wanting flat, simple pricing | $14-80/mo flat (Jul 2026) | n/a | None | US/Canada |
 wlur | Small teams wanting CRM sync without seat minimums | $15/£12.50/€14/user/mo (Jul 2026) | None | HubSpot, Salesforce, Pipedrive, Shopify | International numbers |
The alternatives, honestly
Dialpad
The closest like-for-like swap on price, with AI transcription included from the entry tier.
Dialpad is a Google-backed, AI-native business phone system. It transcribes and summarizes every call automatically.
- Standout:
- Live call transcription and coaching prompts built into the base plan.
- Pricing:
- $15/user/mo, billed annually, as of July 2026.
- Limitation:
- Deeper CRM sync sits behind higher-tier plans, not the entry price.
- Makes sense if:
- You want AI call summaries without paying more than you did with OpenPhone.
CloudTalk
A better fit if your customer base extends outside North America.
CloudTalk is a call-center-style phone system. It has dialers, queues, and CRM logging for sales and support teams.
- Standout:
- Local numbers and calling coverage across 160+ countries.
- Pricing:
- $19/user/mo (Lite), up to $49/user/mo (Expert), annual, as of July 2026.
- Limitation:
- G2 reviewers note call credits and advanced features are billed separately from the subscription.
- Makes sense if:
- You need international coverage that a US/Canada-first tool does not prioritize.
Grasshopper
Worth it only if you want the simplest possible flat-fee line and no CRM ambitions.
Grasshopper is a lightweight virtual phone system aimed at solo operators and very small businesses.
- Standout:
- Flat, predictable account-level pricing instead of per-seat billing.
- Pricing:
- $14-$80/month flat, depending on plan, as of July 2026.
- Limitation:
- No CRM sync of any kind, so call data stays siloed from your sales tools.
- Makes sense if:
- You just need a working business line and don't care about CRM integration.
wlur
our productwlur is our product, so grade accordingly for this entry.
wlur is a business phone system for small teams. It's one app for iOS, Android and desktop, with business numbers, simple call routing, and new numbers added in minutes.
- Standout:
- Two-way CRM sync with HubSpot, Salesforce, Pipedrive and Shopify, with no seat minimums.
- Pricing:
- $15 / £12.50 / €14 per user/month, dated July 2026; 20% off annual; extra numbers $5/month.
- Limitation:
- wlur is new, so there's no long public review history yet, unlike the more established names on this list.
- Makes sense if:
- You liked OpenPhone's simplicity, but want CRM sync and no seat minimums, and you're happy to try a newer tool.
When Quo (formerly OpenPhone) is actually the better choice
- ✓Your customers and team are entirely US/Canada-based and coverage outside North America is irrelevant.
- ✓You want built-in AI automation (Sona) rather than adding a third-party transcription tool.
- ✓The rebrand doesn't bother you and you value the highest G2 score in the category (4.7/5, 3,300+ reviews).
Before you switch
- ·Number porting away from Quo typically takes 3-10 business days in the US, and slightly longer for Canadian numbers.
- ·Export call history and voicemail transcripts before cancelling. Retention post-closure is not guaranteed.
- ·Double-check any Sona AI automation workflows you built, since those configurations do not transfer to a new provider.
- ·If you search for "OpenPhone" support docs, confirm you are reading current Quo documentation. Old OpenPhone-branded help pages may be outdated.
Frequently asked questions
Is OpenPhone still called OpenPhone?
No. OpenPhone rebranded to Quo on September 30, 2025, after raising $105 million in growth funding from General Catalyst. The product and team are the same company, just under a new name. It's also slightly repositioned as a broader communication platform.
Why did OpenPhone change its name to Quo?
The company worked with naming agency Lexicon to signal expansion beyond being just a phone app. It repositioned around shared inboxes, team workflow and AI automation, rather than calling alone, according to reporting on the rebrand.
Is Quo more expensive than the old OpenPhone pricing?
The headline Starter price is still $15/user/month. But real-world costs for a small team often land near $97-$108/month once extra numbers and usage are added in, per independent pricing analysis. Budget beyond the sticker price.
What are the best OpenPhone alternatives for international teams?
CloudTalk (from $19/user/month) covers 160+ countries and is a stronger fit than Quo's US/Canada-first plans. wlur also offers international numbers and is live now, as of July 2026.
Does Quo still have good reviews after the rebrand?
Yes. Quo holds a 4.7/5 rating on G2 across more than 3,300 reviews, among the highest in the business phone category. Still, 215 reviews mention connection issues and 101 mention call disconnections.
Is wlur a real OpenPhone alternative right now?
Yes. wlur is live and you can sign up today, with a 7-day free trial and no card required. Pricing is $15/£12.50/€14 per user/month with no seat minimums, dated July 2026. It's our product, and it's newer than Quo, so weigh that against its CRM sync and pricing.
Last verified: July 2026. Prices from providers' public pricing pages; complaints attributed to their sources. Spotted something stale? Tell us.